Grit & Agency. Learn AI today. Use AI tomorrow.
AI training for your team · On-site or remote

More done. Less stress. Same team.

Hands-on AI training built around your business, at your office in Central Florida or on Zoom. Your team learns to hand the repeat work to AI, check what it produces, and get through the week with room to breathe.

Request a custom proposal Book a discovery call

The discovery call is free and takes 20 minutes.

Renee Seltzer teaching a small group of adults at a flip chart in a bright room

Three ways to work together

Train your team, build it yourself in a small cohort, or give your people a benefit. Many businesses combine them.

For your business

Custom AI training for your team

Your team learns to hand the repeat work to AI, so the business grows without adding headcount.

See how it works
For owners

Build Your Business Brain

A four-week cohort for entrepreneurs and operators, $997 a seat. You leave with AI that knows your business and the repeat jobs running.

See the four-week cohort
For your people

An employee benefit they will actually use

A half or full day where your employees use AI to get their own life admin off their plate.

See the employee benefit
For your business

Grow your business without growing headcount

Hiring is slow, expensive, and every new person adds more to manage. AI assistants built around your business can take the repeat work off your team’s plate right now. Your people get more done, and you stop being the person everything waits on.

What your team walks away with

  • AI assistants that know your business
  • Repeat work handled without adding staff
  • Help that’s available any hour, with no PTO
  • The job done the same way every time

The work AI takes on

  • Every new lead answered the same day, drafted in your voice for you to send
  • Follow-ups, proposals and invoices waiting as drafts, not living on your to-do list
  • Notes, owners and deadlines out to everyone after every meeting
  • Automations that run the repeat jobs on a schedule
  • Analysis and dashboards that show the numbers that matter in one place
  • A how-we-do-it guide new hires can ask, so training stops depending on your memory

You stay in charge. AI drafts; you decide what goes out.

How it works

Every step is built around your business, so your team practices on its own work, not generic examples.

  1. 1
    Free · 20 minutes

    A discovery call

    We see if it’s a fit and what your team needs most.

  2. 2
    Your proposal

    You approve the plan

    If you decide to move forward, we write a proposal built around your team and your goals. Nothing starts until you approve it.

  3. 3
    Business planning session

    We learn your business

    Your services, your customers, the tools you use and the tasks that eat up your week.

  4. 4
    Custom curriculum

    We build the training around your goals

    The curriculum is custom to your team and your work.

  5. 5
    On-site or remote

    We train your team on your schedule

    A half day, a full day, or a series with a few weeks between sessions, so each one builds on what your team put to work since the last.

  6. 6
    Monthly, quarterly or your schedule

    We keep your team growing

    Ongoing training on a regular rhythm, so your team keeps learning what’s new, building on what works and finding new ways to innovate.

After the training, you get a written playbook of everything you built, an internal champion on your team briefed to keep it going, and a follow-up check-in to fix whatever broke once it hit real work. When you’re ready for more, ongoing training is available monthly, quarterly or on a schedule that fits your team, so it keeps growing as AI does.

What your team learns

Most teams were handed an AI tool and no habits, so nothing changed. Your people learn on their own real work, with us alongside them.

  • How to get useful answers: giving AI the context about your business so it stops sounding generic
  • A shared business brain: your services, customers, voice and rules, loaded once for the whole team
  • AI assistants for real jobs: each person sets up help for two jobs from their own week and leaves with them working
  • Automations, analysis and dashboards for the repeat work and the numbers you check
  • Double-checking: how to verify what AI produces before it goes to a customer
  • Privacy: what never goes in, and a one-page use policy your team will follow

Example curriculum, week by week

Here’s what our standard four-week program covers, as an example. Yours is customized to your business and needs, and can run as a half day, a full day or a series.

  1. Week 1

    Set up and build your brain

    • Pick the right AI for each job, and set it up the right way
    • Privacy settings changed on day one, and what never goes in
    • Load your services, customers and rules so AI understands your business
    • Write down your voice once, so drafts sound like you
  2. Week 2

    Put it to work

    • An answer guide for the questions you get every day
    • First drafts of routine replies and proposals, in your voice
    • A month of posts drafted in one sitting
    • Your brand guide, and website edits without waiting on a developer
  3. Week 3

    The repeat work

    • A Friday follow-up list with the replies already drafted
    • Meeting notes, owners and deadlines out to everyone
    • Receipts read from photos, invoice drafts ready to review
    • Automations on a schedule, plus analysis and dashboards
  4. Week 4

    Make it last

    • A how-we-do-it guide new hires can ask
    • What a departing employee knows, written down before their last day
    • Practice hard conversations with an AI that pushes back
    • Double-checking AI’s work, and a written playbook

See the everyday problems this training solves

Does your team’s week look like this?

The repeat work that eats your team’s week. Every one of these can be built into your team’s custom training.

  • In a small office, a Black man in his thirties with a short beard, the manager, pauses behind an adult employee, a woman about 28, who is pasting from an email into a chat window on a desktop monitor seen from the side.
    Your team is already pasting client emails into ChatGPT. Nobody asked.
    The quiet question

    With AI A one-page AI policy your team actually reads, with the list of what never goes in.

    Build this into your team’s training

  • A Middle Eastern man in his thirties with a trimmed dark beard stands behind a bakery counter answering a customer, while several customers wait in line, each with an identical small speech bubble shape above them.
    Answered the same customer question six times today. It’s Tuesday.
    The same question

    With AI A first draft of every routine reply, in your voice, ready for you to send.

    Build this into your team’s training

  • A Latino man in his thirties with short dark hair sits at a small office desk late in the day with a printed proposal with a coffee ring, a phone face up and a notebook, rubbing the back of his neck.
    Three emails to answer, two leads to call back, one proposal to chase. It’s Thursday.
    The follow-up

    With AI Every reply, lead and proposal waiting on you, in one Friday list with the follow-ups already drafted.

    Needs email connected with sending set to drafts only. It drafts; you send.

    Build this into your team’s training

  • An East Asian man in his thirties leaves a conference room with a coffee in hand, looking back over his shoulder at a whiteboard covered in arrows and scribbled shapes.
    Great meeting. Nobody wrote down who’s doing what.
    The meeting

    With AI Notes, owners and deadlines sent to everyone before you’re back at your desk.

    Record only with everyone’s OK.

    Build this into your team’s training

  • A white business owner in her thirties with highlighted chestnut hair stands behind the counter of her small shop mid-explanation to a new employee, a grown woman in her late twenties, who holds a notebook full of questions.
    Her first two weeks were mostly asking where things are.
    The first two weeks

    With AI A how-we-do-it guide she can ask questions, built from how you already explain it.

    Build this into your team’s training

  • A Black woman in her thirties sits at a small office desk holding a letter, looking at a cluttered shelf of binders and sticky notes.
    He gave notice Friday. Everything he knew is in his head.
    Two weeks’ notice

    With AI Before his last day, AI interviews him and turns what he knows into a guide the next person can use.

    Done with his cooperation, about how the work gets done. Leave out personnel matters and confidential client details.

    Build this into your team’s training

See 10 moreShow fewer
  • A Korean American woman in her thirties stands behind the counter of her small boutique, phone in hand, staring at a blank glowing screen, products on shelves behind her.
    Haven’t posted in three weeks. Again.
    The feed

    With AI A month of posts drafted in your voice in one sitting, for you to edit and schedule.

    Build this into your team’s training

  • A Black man in his thirties with a close beard sits at a client meeting table, frozen mid-sentence, a proposal on the table between him and a client seen from behind.
    “That’s more than we budgeted.” I froze. Again.
    The price question

    With AI Practice the hard conversation with an AI that pushes back like your toughest prospect.

    Build this into your team’s training

  • A South Asian man in his thirties sits at a home office desk surrounded by old printed proposals and folders, staring at a blank notepad with a pen in his hand.
    Writing the same proposal from scratch. The good one is somewhere.
    The blank page

    With AI Your best proposals in one place, and a strong first draft of the next one in minutes.

    Build this into your team’s training

  • A white man in his thirties with sunglasses pushed up on his head sits in a porch chair with an iced tea, his phone buzzing with small call bubbles floating above it.
    One day off. Eleven calls. Most were questions your website already answers.
    The day off

    With AI A short answer guide for your site and your replies, so the same questions stop reaching your phone.

    Build this into your team’s training

  • A white woman in her thirties with dark curly hair sits at a home office desk at night, frowning at a tablet lying flat on the desk with a single glowing star on its screen, a cold mug beside her.
    A two-star review has been sitting there for nine days.
    The review

    With AI A calm, specific reply drafted in minutes, for you to post.

    Build this into your team’s training

  • A Black woman in her thirties sits at a dining table on a Sunday evening with plain unlabeled shoeboxes of paper receipts, a calculator, a notebook and a cold coffee, chin in hand.
    Sunday night. Receipts, invoices, and a coffee gone cold.
    Sunday night

    With AI Receipts read from photos and invoice drafts ready for your review, before Sunday even starts.

    Build this into your team’s training

  • A man in his late thirties with a short beard sits at a table looking at four glowing blank tablets side by side, rubbing his chin.
    ChatGPT, Claude, Copilot, Gemini. Everyone has an opinion and nobody has a plan.
    Which AI

    With AI A clear pick for each job in your business, and each one set up the right way the first time.

    Build this into your team’s training

  • A woman in her late thirties with an auburn ponytail frowns at a phone showing a screen of plain toggle switches at her office desk.
    She’s not sure what’s safe to paste in, so she pastes in nothing.
    The settings

    With AI Privacy settings changed on day one, and a short list of what never goes in.

    Build this into your team’s training

  • A woman in her late thirties with a dark bob sits at a boutique counter after hours facing a blank glowing monitor, product samples beside her.
    Every answer sounds like AI has never heard of her shop.
    The blank slate

    With AI A business brain loaded with your services, customers and rules, so AI understands how your business runs.

    Build this into your team’s training

  • A man in his mid thirties with wavy dark hair holds a printed page at arm’s length with a raised eyebrow, a toy robot on his desk.
    He reads the draft out loud. Nobody would believe he wrote it.
    The robot voice

    With AI Your voice written down once, so every draft sounds like you on a good day.

    Build this into your team’s training

Every one of these can go into your custom curriculum. Request a custom proposal

Formats and pricing

On-site at your office anywhere in Central Florida, or remote on Zoom. Your proposal spells out the format and the price before anything is booked.

  • Discovery call: free, 20 minutes
  • Business planning session: 90 to 120 minutes, where your custom curriculum starts. Its price is in your proposal.
  • Half day: up to 15 people, $2,500*
  • Full day: up to 15 people, $4,000*
  • Training series: sessions every few weeks, priced to fit your team
  • Ongoing training: monthly, quarterly or on a schedule that fits, to keep your team growing and innovating. Priced in your proposal.
  • * More than 15 people? Larger groups are welcome, with an additional investment per person.
Request a custom proposal

Want your team to weigh in first? Send them the where-to-start questions.

Already paying for AI licenses nobody uses? See the team adoption day.

Other ways to work with us

For entrepreneurs and operators who want to build it themselves, or want it built with them one to one.

Build Your Business Brain

For entrepreneurs and operators · four weeks · $997 a seat

A small group of entrepreneurs and operators, four weeks, in Orlando. You leave with AI that knows your business the way a good employee does, and the repeat jobs running the same way every time.

See the AI course for small business owners

The Handoff

One on one · fully customized · built together

One on one with us, built entirely around your business: your business brain, your voice and automations for the repeat work. The most customized option.

See The Handoff, one-on-one AI setup

For your people

The employee benefit

Your best managers are running their parents’ lives on their lunch break. Give them half a day to get some of it off their plate. Less stress at home means more focus at work, for your people and for you.

Help them balance the load. When the mental load at home gets lighter, people show up lighter for work, and more open to change. It’s the benefit people actually want, not another pizza party.

What this is

A half or full day, on-site or remote, on company time, where your employees sort out their own administrative load. The school paperwork, the appointments, the thing they keep meaning to deal with. They use AI to do it, and they leave having actually done some of it.

  • Nobody is being upskilled. They’re getting time back.
  • People talk about it afterward. Which is more than most well-being spend achieves.
  • It puts AI in front of your staff at the lowest possible stakes. Their own calendar, not a client deliverable.

Who buys this

  • Heads of People, Benefits and Well-being who are tired of paying for things nobody opens
  • Employee resource groups for working parents, women, or caregivers, who want one session worth showing up for
  • Owners of small companies who cannot offer a benefits package but can offer this

What it costs

$2,500half day, up to 15 people*

$4,000full day, up to 15 people*

Travel inside Central Florida included, net 30 terms.

* More than 15 people? Larger groups are welcome, with an additional investment per person.

See the employee benefit workshop

Do any of these sound familiar?

Your people are carrying more than you can see. Here’s what one half day changes.

  • A Black professional woman in her thirties in a blazer sits at her office desk on her lunch break, phone on speaker on the desk, a half-eaten salad, rubbing her temple.
    Your best manager just spent lunch on hold with her mom’s insurance.
    The lunch hour

    With AI After one half day, she has an assistant that reads the letter and drafts what to say on the call.

    Covered in the employee benefit day

  • A white woman in her thirties with a sleek golden-blonde bob walks down an office hallway between meetings, reading her phone held in one hand, a folder tucked under her other arm.
    Her mom fell last week. She’s been researching home care between your meetings.
    Between meetings

    With AI A side-by-side of the care options and the questions to ask, done in one evening instead of five lunch breaks.

    Covered in the employee benefit day

  • A South Asian woman in her thirties with a long dark braid, in a blazer, sits in an office meeting with a notebook in front of her and glances down at a softly glowing phone in her lap, while a colleague presents in the soft-focus background.
    The school emailed at 2:00. She read it in your meeting.
    The 2:00

    With AI One Sunday summary of the week’s school email, so it stops leaking into the workday.

    Covered in the employee benefit day

  • A man in his late thirties in a dark sweater sits at his office desk on the phone, a planner open with plans crossed out and a child's drawing nearby.
    His son woke up with a fever. He’s rebuilding the whole week from his desk.
    The sick day

    With AI After one half day, he has an assistant that reshuffles the week and drafts the notes to the school and his team, for him to send.

    Covered in the employee benefit day

  • A man about forty with a trimmed beard sits in an office break room holding a thick folder of appointment papers beside a coffee cup.
    His dad sees four specialists. He keeps every appointment in his head and his car.
    The four doctors

    With AI One page with every appointment, contact and question to ask, ready to bring to the next visit.

    Covered in the employee benefit day

  • A woman in her thirties with long braids sits at her office desk at lunch with a sandwich, colorful flyers and a blank calendar grid, pen in hand.
    Nine weeks of summer, five camps, two kids. She’s piecing it together at lunch.
    The summer puzzle

    With AI Every camp, pickup time and packing list in one calendar, built from the confirmation emails.

    Covered in the employee benefit day

Every one of these is covered in the employee benefit day. See the options

The question you are already thinking

Are you telling our employees to put personal financial and medical information into an AI tool?

No. That question is the reason the privacy and data retention piece is a module in the session rather than a line of small print.

People leave more careful than they arrived. It is covered in the first hour, not the last ten minutes.

Renee Seltzer, founder of Grit & Agency

Who is teaching this

Renee Seltzer has helped businesses build leadership development programs for their people, most recently as a corporate partnership strategist with Brown University. Before that she spent 25+ years in education and technology, including as VP of Marketing at Bluum.

She also has three children, a career at full speed, and the same calendar problem your employees have.

More about Renee Seltzer

For employers and owners

More done, less stress, same team

We help your business run smoother and grow faster, and we help your people, and you, use AI to get more done with less stress and double-check the work before it goes out.

  • AI that knows your business, with automations handling the repeat work around the clock
  • Analysis and dashboards that show you what is working, without building a spreadsheet
  • Employees who get more done in a day, and catch mistakes before they go out
  • Growth without adding headcount, built around how your business actually runs
Book a discovery call
Renee Seltzer teaching a small group of adults at a flip chart in a bright room